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Information at your fingertips with IID Customer Connect

Did you know IID offers a web portal and mobile application that allows customers to pay bills easily, enroll in paperless billing, stay alert with outage updates, monitor and manage energy usage, find energy saving tips, learn about energy saving programs, rebates and more.

The system provides a single location for account access and payment processing. It is compatible with all web browsers and information is also available in Spanish.

Many of the features offered on the web portal do not require a username or password; however, anyone trying to access specific account information will be required to register using their account number, email address and last four digits of the primary account holder’s social security number.

To access the system on your computer or to learn more about the portal, visit www.iid.com/connect. The mobile version of IID Customer Connect is available for download on both Android and iOS devices from the Apple App Store and Google Play.

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